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Case Study

imageHOLDERS Partner with Nash for Visitor Management Trial

Retail Travel Visitor Management

imageHOLDERS partner with Crepeaffaire to deploy POS iPad kiosks in their restaurants across the UK.

The Client

Nash Management Consultancy (NASH), is an automotive specialist, offering strategic and operational support. NASH work with a variety of different automotive retailers, from Vauxhall to Mercedes-Benz, designing, developing and applying solutions to assist in best practice and customer relations.

The Challenge

To create a secure tablet kiosk which performs as an express check-in system using Nash management software for customers to be able to check their car in, and leave their keys quickly. The kiosk must be brandable for each automotive retailer to stay on brand.

The Results

The self-service tablet kiosk securely encloses a Linx tablet and Brother printer, with an integrated envelope holder and key drop box for customers to deposit their keys within. The front panel of the Integration Kiosk is fully brandable, creating a welcoming and engaging solution. The trial of self-service check-in kiosks has seen check-in times reduced to one minute, with improved customer service and reduced wait times. The self-service check-in platform has been a proven success throughout the trial. Trials have taken place at Vauxhall, Toyota, Nissan, Mercedes Benz and Fiat at locations across the UK.

Benefits of Automotive Kiosks

Queue Busting

Self-service check-in kiosks can reduce check-in times to under one minute.

Improve Customer Service

Self-service kiosks can reduce wait times and allow staff to provide a more personal service.

Drive Growth

Self-service kiosks provide low cost service at all times, enhancing customer service and increasing sales.

Share Information

Interactive touch screen kiosks and digital signage increase customer satisfaction, due to the streamlined user journey.

Capture Valuable Data

Capture real time data and contact information with sign up forms on tablet kiosks.

Enhanced Security

Kiosks provide high security access control solutions for staff and health and safety conscious visitor management.

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