Blog May 18, 2017
8 Ways Tablet Enclosures Benefit Banking
Discover 8 ways tablet enclosures can benefit banking, such as reducing queues and paperwork costs. Visit the imageHOLDERS blog to learn more.Read
imageHOLDERS kiosks are changing the face of in-branch banking.
Integrating self-service terminals in banking establishments empowers customers to do more independently. With a banking digital kiosk solution customers can check balances, print bank statements or scan cheques quickly in store. As a result, banks are able to save on resources and ensure financial advisors are available to provide advice and support, maximising efficiency.
Stay Ahead of the Competition
Keep up with fintech banks by creating the bank of the future for your customers. Self-service banking kiosks give customers the opportunity to interact with banks in new ways.
Our touch screen, digital bank kiosks can be integrated with fingerprint scanners; so that banks can ensure a secure process of logging in and out of internet banking.
Enhanced Customer Experience
Keep customers entertained while branch staff step away to process paperwork, or in general while people wait with entertainment kiosks.
Less Paperwork and Mistakes
Inputting information digitally with kiosk banking saves time, reduces errors and makes the customer experience faster and more enjoyable.
Customers can be directed to a self-service banking kiosk or financial advisers based on their needs, leading to reduced queues, an increased satisfaction rate and better service.
Synchronise online banking and in branch banking for the ultimate customer experience.
Over the next decade, an estimated half of all US bank branches are expected to disappear due to significant overhead costs and lack of use. Increase your footfall by adapting to technological change with tablet kiosks.
Taking a trip to the bank is not an enjoyable life admin task. Many dislike the long queues, being treated like a number and poor customer service, yet not much has changed over the years. Evidently this has resulted in many banks closing their doors rather than listening to their customers’ needs and evolving the branch.
To combat the anticipated decline of branches here’s 8 ways tablet enclosures can benefit banking:
We trust digital information more than people,preferring self-serve solutions to human contact. Tablet kiosks can be integrated with bespoke software to facilitate internet banking with quick access to account information, services and tools. By introducing self-service tablet kiosks in banks, costs for employees can be reduced and customers may be more likely to visit.
With multiple iPad floor stands linked up to internet banking, queue waiting times can be eliminated. Customers can be directed to enclosures or employees based on their needs, leading to an increased satisfaction rate and better service.
Any aspect of banking that requires paperwork or filling out paper forms will amass extensive costs; from manual checks to printing and filing. Entering and saving information digitally with iPad enclosures will save time, reduce errors and make the customer experience faster and more enjoyable. Data can be collected for account registrations, surveys and more, and kept secure in a database for retrieval and report making.
Employees can train customers and staff on online banking with iPad or tablet floor stands anywhere in the branch, improving understanding and ultimately enhancing the sale.
imageHOLDERS iPad kiosks can be integrated with fingerprint scanners; banks can ensure a secure process of logging in and out of internet banking within their branches.
Tablet kiosks are a great diversion to keep customers entertained whilst the branch staff step away to process paperwork, or in general whilst people wait.
Display marketing material, offers and competitions by waiting areas and customer service cubicles, to entice customers to interact with the touch screen kiosks, learn more or sign up.
A typical branch interior consists of a corporate layout, with plain office partitions and cubicles that aren’t particularly inviting to customers. Create an open plan space with secure iPad wall mounts and tablet floor stands that invite customers to use them, and allow employees to provide on the spot service. imageHOLDERS floor standing tablet kiosks, such as the Shell+ table kiosk with curved graphic panel can be branded to represent the bank and enhance this further.
Many industries are seeing technology greatly impact their traditional structure, and none more so than the banking industry. With online banking, mobile apps and easy to access assistance, instore banking needs to make the most of the valuable retail space whilst ensuring the expectations of customers are surpassed with superior experience and service.Peter Thompson, Director – imageHOLDERS
Contact Us About Your Banking Kiosk Project