Self-check in healthcare and medical kiosks boost efficiency and reduce waiting times in waiting rooms. Rather than joining a long queue for reception, patients can check in at the GP surgery or hospital check-in kiosk. The appointment management system software that is installed on the self-service check-in kiosk is coordinated with the hospital or surgery’s master electronic system.
This synchronisation of technical devices allows for staff to have an overview of patients waiting and to send immediate messages or changes to the reception or doctors’ computers. This is reassuring to the patient, as they know their medical check-in has been recorded on the system.