Blog February 06, 2020
Interactive Kiosks at Museums: How to Increase Visitor Engagement
In 2018 to 2019, only 50.2% of people aged 16 and over had visited a museum or gallery. To encourage a higher percentage of visitors,…Read
Museum tablet kiosks offer the opportunity to transform museums as we know them and introduce visitors to new ways of exploring cultural attractions. Museum kiosks are not a new phenomenon in the cultural industry, but ensuring the usability and responsiveness of the kiosks is crucial for effective user engagement.
Kiosks in museums and galleries can be used in a multitude of different ways, including increasing engagement, enhancing wayfinding, boosting donations and/or revenue, creating a multi-channel experience and encouraging post-visit interaction.
Barcode & QR Code Scanners
Another way to convey an engaging story with museum kiosks is to create video displays that complement your exhibit. Video displays help to create a richer experience and serve as an excellent tool for education too.
Make Exhibits Easy to Explore
Create enticing digital wayfinding with museum kiosks. Digital signage improves the flow of the visitor’s journey and helps them to personalise their museum experience based on their own interests.
If you’re looking to increase donations at your museum, our digital kiosks have the option to be mounted onto a collection box. With the addition of a POS integration, visitors can make donations with ease by cash or card.
Create a Multi-Channel Experience
Multi-channel museum kiosks allow museums to:
Collect visitor feedback – Kiosk surveys are a useful way to gather in-the-minute feedback from visitors and help improve future exhibits. Use museum kiosks to gather feedback on activities, exhibits and facilities to pinpoint any frustrations that might prevent future visits.
Link to websites & newsletters – Allow visitors to discover more about your museum on your website and signing up to the newsletter. Make sure to promote upcoming exhibits and events and allow visitors to shop online and facilitate online donations.
Encourage Post-Visit Interaction
Maintain visitor engagement even once they’ve left the museum with downloadable resources. With device integration, our custom museum kiosks can be used with QR scanners so visitors can scan a QR code and take information home with them.
Provide Visitors with More Information
When we want to learn more about something, many of us are quick to turn to a quick Google search. Keep visitors off their mobile phones and engaged with interactive information via touch screen museum kiosks.
Museum touch screen displays are also used to translate information, which is vital if your museum attracts tourists from around the world. Through translating information about the exhibit or display, visitors can follow the cultural journey without exclusion.
Browse our list of software partners that make our kiosks function for museums and galleries seamlessly.
imageHOLDERS gave great customer service when ordering. I had a new tablet and they helped get me a holder where others couldn’t. People find the mounts reliable and colleagues find them easy to use.Mark Williams – Operations Manager, National Civil War Centre Newark Museum
Contact Us to Discuss a Museum or Gallery Kiosk Solution