Technology used in hospitality, such as concierge tablet kiosks and hotel self check-in kiosk systems are no longer perceived as a luxury only suited for high end establishments. Instead technology is fast becoming a staple in modern customer service situations.
Hotels and other hospitality sectors are starting to embrace technology to maximise sales and save resources. Hotel iPad kiosks and tablet enclosures can encourage interactivity with customers and hospitality sectors can enhance their in-house service with a digital experience.
Tablets displayed in enclosures on tables can engage with customers even when front of house staff are not available to assist. A bar kiosk can provide a digital menu, or entertainment hub which can upsell even when staff are busy.
The positive impact hospitality kiosks are having on front of house services can also be used to improve back of house functions. With orders and requests being processed automatically with digital kiosk menus and sent to the intended recipient quickly and easily. Tasks can be completed efficiently and with reduced errors.
In the hospitality sector, time-management is imperative to ensure smooth-running business operations. Time management plays a vital role in both…
Prefered payment method
30% of customers regularly utilise mobile apps to pay at POS Kiosks
Digital concierge booking
Over 60% of travelers prefer to purchase or reserve hotel services using mobile platforms
Back of house tablet kiosks
Access control and room management is accessible, improving time management and security
Entertainment tablet kiosk
Entertainment hubs encourage customers to spend more time browsing and increase add on sales
Express check-in check-out systems
Ensure customers are always able to check in or out with ease and pay outstanding bills quickly and easily
Digital loyalty programmes create brand advocates
By offering incentives within hotels, eg. upgrades for returning guests, hospitality sectors can go digital with their loyalty schemes
Whether using digital menus within restaurants or a bar kiosk, by digitising the front of house guests and customers can browse different options and choose the service required, while back of house is informed as soon as the data is input and establishes a high-speed reaction.
- Boarding pass printing and airport kiosk check-in facilities
- Self-service tablet kiosk for those looking for speedy service
- Lobby kiosks to be digital concierge
- Digital menu tablets to attract customers
- Surveys and feedback on check-out kiosks
- Check-in and check-out systems with key drop
- POS interactive display/ self-service payment point
- Room amenities such as room service and requiring turn down
- Reading and browsing digital content such as newspapers and magazines on lounge and bar kiosks
Combine your iPad or tablet with any device securely within our enclosure to create the ultimate multi-functional tablet kiosk solution.
Our enclosures are created with the client in mind, from the cost-efficient Core to the Integrator Pro, our tablet and iPad kiosks suit all industries.