Digital healthcare kiosks are non-intrusive solutions when it comes to feedback collection. Interactive customer feedback kiosks engage customers in their own time. Rather than a member of staff stopping a customer to ask them questions in person. The benefit of this is that people are more likely to give honest feedback. Customers don’t feel inconvenienced or like a member of staff or someone who is invested in their response is listening or watching them.

Customer feedback touch screen kiosks are a complete solution that can be easily implemented into a healthcare environment. The digital medical kiosks automate the entire process, so no email workflows need to be set up or documents printed. Digital kiosks can be left to automatically manage the feedback-taking process. Additionally, the interactive feedback kiosks are intuitive for patients and are easy to engage with and use.

imageHOLDERS customer feedback kiosks boast a modular architecture. This means that additional devices can be added and removed from the medical kiosk enclosure as and when they are needed. For example, in certain areas you may want the patients to be able to scan a QR code, so you can align feedback with the exact appointment they attended. Alternatively, you may only need feedback for a certain period of time, and after this time the feedback kiosk can be upgraded with new software and/or different devices to service another crucial role.