Robotic Bartenders and Tablet Kiosks
imageHOLDERS work with Robotic Innovations on self-service tablet kiosks for Tipsy Robot bar in Las Vegas.
The Client
Robotics Innovations offer turnkey robot systems with a full range of services to support new and existing robotic systems. Their latest venture is a bar in Las Vegas manned by two robot bartenders, called The Tipsy Robot. The Tipsy Robot bar is located within the “50-Yard Line” of the Las Vegas Strip, surrounding Planet Hollywood Resort & Casino, which opened on 30th June 2017 to the public.
The Challenge
To combine robot technology with traditional service. The Tipsy Robot combines robotic technology with traditional service. Customers are offered the choice of creating a drink using the tablet kiosks and having the beverage created by a robot, or visiting a traditional bar with a human barman. The kiosks needed to be mounted on a specialist table and enclose contactless and swipe readers.
The Results
By tailoring the Slimline+ tablet kiosk, we could ensure that the tablet, contactless card reader and swipe card reader kept secure on a counter mounted arm, whilst remaining stylish and in keeping with the futuristic vibe of the venue. The tablet kiosks enclosed a Samsung Galaxy Tab A 10.1, alongside a contactless reader, which required a specialist hub by LAVA Computers. The LAVA hub provided extra ports whilst regulating battery usage. A Magtek Dynamag card swipe reader was externally mounted to accept payment and secured with a custom side bracket.
Benefits of POS Kiosks
Improve communication and customer behavior insights
Collect valuable customer data regarding time spent on the POS kiosk and choice of payment.
Reduce waiting and response times
Self-service POS kiosks are available 24/7 ensuring customers are always able to make their purchases.
Increase customer loyalty
By investing in customers and their choice of payment, customer loyalty increases.
Provide the ultimate customer experience
By providing self-service POS terminals, staff are able to assist in other areas of the customer journey, providing an enhanced customer experience.
Meeting the customer expectation of paying via retail kiosks
Whether contactless, Apple Pay or traditional chip and pin, ensure all payment methods are available with kiosk POS systems.
Increase awareness and upsell with digital advertising
Tablet and iPad POS kiosks can advertise and upsell products and offer loyalty schemes and vouchers in one stylish solution.