The Client's Brief

Best Gaming Technology (BGT) approached imageHOLDERS to create a custom betting terminal using tablet technology to be used in store across UK bookmakers.

The kiosk brief emphasised the importance of security whilst space saving and specified the enclosure of a Flytech touchscreen alongside multiple OEM devices. imageHOLDERS worked closely with BGT and adapted to an evolving technical brief which resulted in the creation of the tablet Compact Kiosk.

The Challenge

The Compact Kiosk solution considerably reduces the cost of ownership of a betting terminal in comparison to a traditional machine making them more accessible to businesses. It also removes the need for expensive hardware maintenance contracts. Compact Kiosks are able to be displayed attached to a wall, on a podium or leaning rail providing versatility for smaller retail spaces and take up considerably less space compared to traditional kiosks.

imageHOLDER tablet enclosures are already designed to be extremely secure, manufactured using powder coated steel and able to handle heavy usage in public spaces. For extra security, this kiosk comes complete with a trigger switch that immediately alerts staff if there has been any tampering with the undercounter unit.

The Results

The tablet Compact Kiosks consist of a Shell+ 15 tablet enclosure securely holding a Flytech touchscreen and barcode scanner with an under counter unit, housing a contactless card reader, cash acceptor and receipt printer. The Compact Kiosk has now been rolled out to over 200 Coral bookies across the UK with further deployment scheduled for 2017. Customers are able to place bets and play games using the BGT software on the tablet Compact Kiosk.

Customer Satisfaction

John Petit, Managing Director, BGT: “imageHOLDERS are a great collaborative partner, their knowledge and ability to react to an evolving brief set them apart. They understood what we were trying to achieve for Coral and excelled at creating an innovative betting terminal solution from initial conception right through to delivery. imageHOLDERS went above and beyond, producing the market leading tablet Compact Kiosk solution for the betting industry.”


imageHOLDERS Work With Ladbrokes and Coral on Betting Terminals

James Lawrence, Development Director, Coral:  “We are dedicated to giving Coral customers the biggest choice and the best betting experience on the High Street. The new Compact Terminals from imageHOLDERS have provided just that and given us the flexibility to utilise different areas of our shops to extend the options for our customers. So far, the feedback has been very positive and customers have enjoyed the modern look and feel. imageHOLDERS have been excellent at taking on board our design requests and implemented a very impressive terminal rollout plan. We look forward to building a strong relationship with imageHOLDERS and working with them again in the near future.”


Adrian Thompson, CEO, imageHOLDERS: “By combining BGT gaming software with imageHOLDERS tablet kiosk solutions we have revolutionised the instore betting experience and created an innovative, first of its kind solution with the tablet Compact Kiosk.”

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