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Call UK +44 (0)1202 892863

Call USA and Canada +1 877 450 2172


7 ways kiosk solutions will enable us to safely enjoy shopping again

It’s an exciting time as we now have the green light to visit friends and family, shops are re-opening and professional sport will soon be returning to our stadiums. We can see the light at the end of the tunnel, yet there is still much anxiety circulating when it comes to the logistics of heading back into ‘normality’.

Our expertly designed kiosks solutions help reduce the inevitable anxiety, ensuring both, shoppers and staff, feel confident and protected. Bonus: the kiosks also drive-forward businesses by increasing efficiency and encouraging more sales.

 1 – Visitor management that protects staff and customers

Managing who enters the store, and how many at a time, is crucial for the re-opening of retail. Staff and customers alike both need to feel safe in the environment.

Implementing a kiosk on entry can not only manage the amount of people going into the store, but mitigate the risk of spreading illness by using our Guardian Kiosk Family.

Our Guardian Kiosks are fitted with DERMALOG‘s Biometric Thermal Cameras, which accurately and efficiently take the temperature of the customer from a safe distance. Fever checks will ensure that no one symptomatic can enter the store.

Additionally, optional hand sanitiser dispensers can be fitted to the Kiosk enclosure so no one gets caught germy-handed.


2 – More contactless payments

The maximum spend on contactless payments has increased to £60 in the U.K. and $100 dollars in the U.S. This allows for more purchases to be made using touchless technology.

We have never been more aware of how much we touch surfaces and devices, we are committed to producing more frictionless technology to reduce risk where it’s not needed.

Contactless payment devices can be retro-fitted onto existing products or installed into new enclosures.


3 – A safer self check-out

Self checkout is not exactly new. However, it’s less common outside of supermarkets. We predict a rise in self-checkouts being installed across a wide-range of retail sectors.

Self-checkouts are easy-to-clean, can be spaced at safe distance, and efficient, thus speeding up customer flow.

Additionally, the touchscreens can be fitted with anti-microbial screen protectors to reduce the build up of bacteria and germs, whilst reducing glare. These screens are more resilient and can be cleaned with stronger detergents.


4 – Contactless click & collect

Continuing the theme of more efficient processes in-store, kiosks can allow contactless click & collect. This reduces person-to-person contact whilst, again, accelerating customer flow.

The option of a safe click & collect encourages more online purchases, in addition to more store visits that may just tempt an impulse buy – a great solution to promote more sales.


5 – Returns made easy

No one enjoys the hassle of returning unwanted items, however, when the process is made simple and considerably quicker by an intuitive Kiosk Solution, it may not be so tedious.

The devices we integrate are compatible with multiple softwares and therefore can be integrated with the shop’s existing system.

Barcode and QR scanners can be fitted to allow people to drop off their returns either by using the product’s original barcode or a generated QR returns code using the shop’s app or website.


6 – Supporting social distancing 

It’s overwhelmingly apparent that social distancing is actually quite difficult to execute in certain environments. Installing kiosks can encourage customers to keep a safe distance from one another.

The kiosks can be deployed 6ft away from each other and, if the store is not big enough, screens can be introduced to separate the kiosks.


7 – Reducing queues

Kiosks are equally safe, efficient and effective. Introducing Kiosks safeguards the business by instilling protective measures whilst ensuring adeptness and adaptability in retail stores.

The increased efficiency will inevitably reduce queues for the shop. Since 80% of customers admit to deciding against visiting a shop due to the queue, this is imperative for good business.

Additionally, less queues means less stationary people and, therefore, less risk of virus transmission.

Mitigating risk + increasing sales = good business.