Tablet technology increasing customer engagement
As the health and leisure industry expands, businesses are taking advantage of technological opportunities to change the way customer interact with their business. From check-in kiosks to feedback tablets, businesses are able to save on resources with low cost of ownership solutions, whilst investing in their customer's experience.
By utilising tablet kiosks with built in fingerprint readers, users can gain access to a busy 24/7 gym through biometrics, which can also store data on the frequency of users visiting. Self check-in kiosks and self-serve ticketing kiosks can also assist in influencing loyalty schemes, vouchers and newsletters to enhance user engagement.
Tablet kiosks are having a positive impact on the leisure industry, with companies like Hollywood Bowl utilising interactive touch screen kiosks to increase customer engagement.
Self-service check-in kiosk at Places Leisure Eastleigh.
The automated gym is the future. Discover how gym tablet kiosks can increase sign ups, retention and make you stand out from the crowd with imageHOLDERS here.
Large markets and potential
1 in 7 people in the UK are members of a leisure centre
Invest in a highly valuable industry
Total market value now estimated to be £4.4 billion
Self-service check in kiosks provide low cost service 24/7
Access control security
Room management kiosks with access control can improve time management and security
Entertainment tablet kiosks
Encourage guests to spend time browsing articles and increase customer satisfaction in the consumer journey
Express check-in and check-out kiosks
Invest in customer time with easy and quick payment kiosks and check-in stands.
Stay ahead of the competition
224 new public and private fitness facilities opened in the last 12 months
Information kiosks increase customer satisfaction
Shopping centre kiosks, bar kiosks, interaction touch screen kiosks all increase customer satisfaction with the customer journey.
We needed to solve a fairly complex problem. We had already invested in our data collecting application, using tablets and securing them in enclosures. Sadly the first enclosures chosen could not quite stand up to the rigorous use at the London Aquatic Centre and rather than ditch the strategy we looked for a more robust product. imageHOLDERS stepped up to the plate and showed us a range of enclosures and kiosks produced in hard wearing acrylic or powder coated steel. They stood up extremely well to our thorough testing so we have been able to refresh the strategy, confident that our tablets will stand the rigours of public use. imageHOLDERS got us back on track with this plan and the new enclosures are exceeding expectations.
Paul Croxford, IT Specialist - GLL
Data Collection Goes Digital
Museums, cinemas, bowling alleys and health centres are just some of the few leisure industries which are taking advantage of tablet technology. Tablet kiosks are stylish, secure and user friendly. Device integration allows for a variety of different use cases, from membership card dispensers to self-service check in kiosks. Companies such as Madame Tussauds, GLL and Hollywood Bowl are all seeing the benefits of engaging users with tablet technology.
- Ticket and vouchers printing kiosks
- Digital concierge providing 24/7 services
- Digital menu such as juice bar kiosks
- Check in and check out kiosks with key drop
- Self-service payment kiosk systems
- Shopping centre kiosks with information and maps
- Reading and browsing digital content for lounges, bars and gyms
- Membership signup and special offers
- Timetables to show classes, movie times or events
Combine your iPad or tablet with any device securely within our enclosure to create the ultimate multi-functional tablet kiosk solution.
Our enclosures are created with the client in mind, from the cost-efficient Core to the Integrator Pro, our tablet and iPad kiosks suit all industries.