imageHOLDERS Partner with Nash to Deliver Self-Service Kiosks for Mercedes Benz
The self-service tablet kiosk stand securely encloses a Linx tablet and Brother printer, with an integrated envelope holder and key drop box for people to deposit their car keys into.
The trial of self-service check-in kiosks has seen check-in times reduced to one minute, with improved customer service and reduced wait times. The self-service check-in platform has been a proven success throughout the trial.
Trials have taken place at Vauxhall, Toyota, Nissan, Mercedes Benz and Fiat at locations across the UK:
- Vauxhall:Cheltenham, Swindon, London
- Toyota: London
- Nissan: London, Gateshead, Newcastle, Stockport
- Mercedes: Brooklands, Lincoln
- (FCA) Fiat: Slough, Surrey, London, Swindon
Chris Gray, Project Manager, Nash Management Consultant said: “The self-service check-in trial has been a great success, with automotive retailers eager to trial the initiative at their shops. imageHOLDERS are a great partner to collaborate with. They understood the psychology behind using self-service kiosks, and created a solution which has had a great reception from clients and users alike.”
Adrian Thompson, CEO, imageHOLDERS said: “It has been a great experience working with Nash on the self-service kiosk trial. The trial has seen a decrease in wait time, and works as both a fantastic representation of the automotive retailer, but also as a platform which is expected with the rise of self-service kiosks.”
The Full Integration Kiosk was designed by imageHOLDERS to hold a number of different sized OEM devices. The internal shelves are highly adjustable with the front panel being custom cut to fit different devices, from printers to chip and pin card readers.
Nash Management Consultancy Limited is an automotive specialist that offers strategic and operational support for businesses using a variety of cost-effective and flexible services such as mystery shopping, training, consultancy and auditing, for dealers and vehicle manufacturers in sales and after sales.
Find out how imageHOLDERS secure Full Integration tablet kiosks could benefit your business or industry. Please call us on 01202 892 863 (UK) or 1-888-858-9778 (US) for more information and to discuss your requirements. Alternatively, email [email protected].
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