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5 Effective Uses of Visitor Management Kiosks

Visitor management systems allow organisations to monitor people that visit their location and are used across several sectors. Some visitor management systems solely collect data, while others are used to meet high-security requirements.

Interactive visitor management kiosks are an effective way for organisations to enhance their visitor management strategy. With intelligent integration options available, such as biometric scanners and printers, self-service visitor management kiosks can be designed to match every requirement.

Organisations in a range of different industries rely on visitor management systems such as access control kiosks and self-check in kiosks, to secure buildings and improve the visitor experience. Digital kiosks are also used to improve health and safety protocols. Read on to learn about 5 effective ways different sectors use visitor management kiosks.

1. Improve hospitals and healthcare facilities

Healthcare and hospital kiosks continue to transform and improve the patient experience, offering a practical solution to a range of challenges. Patient self-check-in kiosks can manage electronic records and improve the patient experience by saving time and increasing efficiency.

Biometric kiosks with iris scanners, fingerprint readers and facial recognition cameras are also growing in use. Biometric integrations not only diminish waiting times and prevent the spread of bacteria but also reduce the risk of fraud by matching patients to the correct records. By applying pioneering biometric visitor management kiosks, healthcare facilities can avoid patient identification errors.

2. Secure commercial access points

Installing secure visitor management kiosks in an office or place of work is a vital investment for companies. Not only do access control systems protect staff and enhance health and safety, they also protect businesses against theft, corruption and GDPR breaches.

There are different access control kiosk choices available, depending on the level of security a building requires. Whilst some businesses may need biometric a access control system, such as fingerprint scanners, others are sufficiently protected with personal pin-codes.

Access control terminals needn’t be limited to receptions and lobbies though, they are equally as important in other areas such as meeting rooms. As well as ensuring only authorised personnel are permitted access, our digital kiosks can also be used for registering meetings with integrated barcode scanning and visitor pass printers. For meeting organisers looking to digitise and simplify meeting room schedules, we recommend the Slimline 10+ or the Compact Kiosk.

3. Introduce biometric airport control

Airports have long been synonymous with long queues and delays, whether that be for security checks or boarding a flight. Airports and airlines have recognised that things must change to increase passenger satisfaction. Many airports are already using self-service kiosks with integrated passport scanners and ticket printers to provide a full self-service access control system, as well as implementing airport information kiosks and digital signage.

Airports are also looking to biometric technology to streamline check-ins without compromising security. How are passengers responding to biometrics in airports? In a 2017 survey of airline passengers, 92 per cent of passengers said they would “definitely use” or be prepared to try biometrics if it improved their flying experience.

4. Streamline cruise ship boarding

Airports are not the only ones in the travel industry digitising their boarding process. Cruise lines are also innovating the way their passengers embark to reduce queues and improve customer satisfaction. Cruise industry self-check-in kiosks with biometric integrations, such as iris scanners or finger vein scanners offer a lower operating cost and vastly reduce waiting times.

Hospitality, cruise ships and resorts can also benefit from self-service hospitality kiosks where passengers can book excursions. Not only does a self-service solution lessen the strain on human resources, it also improves the booking experience for the visitor. imageHOLDERS can help cruise ships deploy accessible and secure hardware and software solutions. Peter Thompson, director of imageHOLDERS says:

“The cruise ship industry is a really exciting and dynamic place to do business and we are excited about how we can help them to deploy the latest in self-service technology in their vessels.”

5. Interactive tourism kiosks

The travel and tourism industry has been transformed by digital travel kiosks, from hotel self-check-in kiosks to car rental kiosks. Alongside improving visitor management, self-service kiosks are also an excellent marketing tool for promoting events and up-selling services.

In tourist attractions and leisure facilities, interactive tourism kiosks provide information to visitors to ensure they get the most out of everything on offer. By providing visitors with everything they need, from wayfinding to ticket printing, visitor engagement is improved. Additionally, interactive tourism kiosks are universal and easy to use to overcome challenges, including language barriers, for a more inclusive experience.

To find out how imageHOLDERS secure visitor management kiosks and access control terminals could benefit your business, please call us on 01202 892 863 (UK) or 1-888-858-9778 (US). Alternatively, email our helpful team [email protected].