Case Study

imageHOLDERS Come to the Rescue in the Olympic Park

Leisure & Entertainment Security/Access Control Visitor Management

The Client

Greenwich Leisure Limited (GLL) manage the London Aquatic Centre in the Queen Elizabeth Olympic Park. The London Aquatics Centre is a fantastic building, with a large and highly engaged membership, receiving an outstanding number of users in the first 10 months of opening. It was one of the main venues for the London 2012 olympics and paralympics, and opened for the public in March 2014.

The Challenge

GLL had previously installed several computer tablets in enclosures to offer a faster, smoother registration process to visitors. Sadly the original product acquired became a target for theft and suffered a high level of damage. Rather than abandon the policy they looked for a more robust kiosk.

The brief was that new unit would have to be brandable, look and feel intuitive, stylish and modern, but be supremely tough and secure, eliminating existing problems with theft and damage.

Visitor Management Kiosk Benefits

Health and Safety

Access data remotely from a phone or tablet in cases of emergency evacuation.

Label Printing

Integrating a printer within a visitor management kiosk can ensure guests easily have credentials visible.

Time & Attendance

Shift hours and breaks can be easily stored with a clock-in and clock-out function.

Higher Security

Access control systems can be set up on a variety of different doorways and entrances, ensuring that access is monitored and restricted for different users

Increase Customer Satisfaction

Tablet kiosks invests in company efficiencies and in visitor experience.

COVID-19 Secure

imageHOLDERS kiosk enclosures can be integrated with health conscious devices such as temperature check cameras, hand sanitiser dispensers and QR code readers.

We needed to solve a fairly complex problem. We had already invested in our data collecting application, using tablets and securing them in enclosures. Sadly the first enclosures chosen could not quite stand up to the rigorous use at the London Aquatic Centre and rather than ditch the strategy we looked for a more robust product. imageHOLDERS stepped up to the plate and showed us a range of enclosures and kiosks produced in hard wearing acrylic or powder coated steel. They stood up extremely well to our thorough testing so we have been able to refresh the strategy, confident that our tablets will stand the rigours of public use. imageHOLDERS got us back on track with this plan and the new enclosures are exceeding expectations. I’d be more than happy to recommend their products to other businesses.

Paul Croxford, IT Specialist at GLL