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What is An Interactive Kiosk?

What is an interactive kiosk?

An interactive kiosk is a terminal that houses an electronic device, such as a tablet, where users can interact for a variety of purposes, including business or pleasure. Sometimes referred to as a self-service kiosk, they are often used in places with high footfall to give information, provide internet access, permit sales and much more. Airports, hotels and retail stores are just some of the areas where interactive information kiosks are utilised.

The use of interactive technology makes these ideal for the modern consumer; the interactive touch screen kiosk is both easy-to-use and familiar!

Interactive kiosks from then to now

The first recorded interactive kiosk was built in 1977 by a student at the University of Illinois at Urbana-Champaign. Designed for use in the Student Union by students, teachers and visitors, it was used to look-up directories, bus schedules and more. The interactive kiosk has come a long way since then.

Interactive kiosk device integration options

Interactive kiosks have evolved over the years due to the rapid changes in technology and demand for automation. This change has also influenced a demand for devices that simplify and automate processes; the latest gadgets can read ID, enable entry or payment via a tap, self-printing of boarding passes and more. There is a range of options to suit different purposes, including:

  • Contactless
  • Adapters (chip and pin, USB ports)
  • Scanners (ticket reading)
  • Printers
  • Readers (ID checks)
  • Cash accepters

Device integration is used to transform the functionality of an interactive kiosk. We work with a range of companies, from those in retail to the automotive industry, to help them to achieve their marketing objectives with an interactive kiosk.

Interactive kiosks in action – some of imageHOLDERS’ solutions

The global fashion brand introduced interactive information kiosks to encourage consumers to use their website. They used imageHOLDERS kiosks to provide a seamless digital and in-store experience.

Best Gaming Technology came to us for custom compact kiosks that can add modern, easy-to-use betting terminals for their customers. Over 200 Coral stores have these interactive kiosks, fitted with a contactless card reader, cash acceptor and bet-slip printer.

Do you think your business would benefit from using interactive kiosks? imageHOLDERS work with our clients to design a bespoke solution, tailored to meet their business goals. To discuss the ways you can change the dynamics of your business with our innovative kiosk solutions, get in touch with our team today by calling +44 (0)1202 892863 (UK) or 1-888-858-9778 (US) or email [email protected].