Speed matters and your queue is costing you

• 1 in 5 customers will leave if the wait is longer than 3 minutes
• Slow service reduces order volume, satisfaction and revenue
• For QSRs that rely on volume, speed is non-negotiable

• McDonald’s reported 20% higher ticket value through kiosks
• Wendy’s saw a 15% increase in upsell acceptance during early pilots
• QSRs using kiosks cut queue times by up to 50% during peak hours

Start with a pilot. Scale with confidence.

Pilot essentials:

Choose 1–3 high-traffic sites
Install 2–4 kiosks per location
Run for 4–8 weeks with success metrics in place

What to track:

Average order time
Order accuracy
Uplift in ticket value
Customer feedback

Ready to see what kiosks can do for your QSR?

This practical guide walks you through every stage of deploying self-service kiosks in your QSR, from setting clear objectives to running a pilot and measuring results.

Packed with real-world benchmarks, financial impact data, and rollout tips, it’s designed to help you make informed decisions and maximise ROI from day one.