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Call UK +44 (0)1202 892863

Call USA and Canada +1 877 450 2172

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The Present and Future of Transactional Payments

At present, 63% of people in the UK use contactless payments.  In fact, the total number of cash payments in 2017 dropped by 15%. Cash is declining as a means of payment, and contactless is more favoured due to the ease and speed of tapping a card.

Statistics highlight the devices businesses should invest in transactional payments; businesses need to invest in new technology to meet customer expectations. Our range of iPad and tablet kiosks at imageHOLDERS can be fitted with a contactless reader to suit all industries in need of a tablet POS system.

Do consumers in 2018 prefer attended or unattended payments kiosks?

A recent study brought to light that customers want both self-assisted and human-guided customer service; it depends on the quantity and complexity of the product. 70% of people would rather pay via a website or mobile app than in person, so self-service kiosks within stores could be the perfect go-between.

What type of payment kiosk is the most beneficial?

The nature of business is to make money, and, in America, it’s been reported that offering self-assisted payment methods has led to an increase in sales. Restaurants using iPad and tablet kiosks have seen a 30% increase in appetizer and dessert sales. Self-assisted payment methods allow customers to take full control of their order and spending, and by managing this themselves they may feel more comfortable spending more.

However, the demand for the assisted payment kiosks hasn’t diminished. Sometimes, people feel more reassured about making a transaction with the aid of a cashier, as someone is on-hand to offer support.

The future of transactional payments

As we have seen in the last 5 years, the way consumers make payments is changing at a rapid rate. Contactless appears to dictate at present, but services such as Apple Pay and Android Pay have added another dimension into the mix, extending payment options.

Adoption of using these new means of mobile payment is currently low, which, in the Western World, could be a result of the familiarity people feel using their debit card for contactless payment. They already have a payment method that is convenient, quick and requires just a ‘tap’ to pay.

How imageHOLDERS can help

We can integrate iPad and tablet kiosks with contactless technologies, which are compatible with NFC (near field communication) applications. Our tablets with contactless payment accept apps like Apple Pay preparing you for the future; a future in which Apple Pay is expected to rise to 200m users globally by 2020.

The future of transactional payments is flexibility, which is where integrated kiosks can help. For more information regarding payment kiosk device integration talk to our team at imageHOLDERS. Please call us on 01202 892 863 (UK) or +1 877 450 2172 (US) for more information and to discuss your requirements. Alternatively, email [email protected].