Call UK +44 (0)1202 892863 Call North America +1 877 450 2172

Call UK +44 (0)1202 892863

Call USA and Canada +1 877 450 2172


5 Ways Visitor Management Kiosks Optimise Your Business

Hospitality Leisure & Entertainment Offices Travel Occupancy Tracking or Footfall Security/Access Control Visitor Management Healthcare

Visitor management systems allow organisations to track people that visit their location. They are used across a variety of sectors and industries. Some companies use visitor management systems to only collect data. Others utilise them to meet high-security requirements.





Interactive visitor management kiosks are an effective way for organisations to enhance their visitor management strategy. With intelligent integration options available, such as biometric scanners and printers, self-service kiosks can be designed to meet all requirements.

Organisations in a range of different industries rely on visitor management systems. Access control kiosks help to keep buildings secure and improve the visitor experience. Digital kiosks are also used to improve health and safety protocols. Let’s explore 5 effective ways different sectors use visitor management kiosks.

1. Improve hospitals and healthcare facilities

Healthcare and hospital kiosks continue to transform and improve the patient experience. They offer a practical solution to a range of challenges. Patient self-check-in kiosks can manage electronic records on their own. This improves the patient experience by saving time and increasing efficiency.

Biometric kiosks with iris scanners, fingerprint readers and facial recognition cameras are also growing in use. Biometric integrations diminish waiting times and prevent the spread of bacteria. They also reduce the risk of fraud by matching patients to the correct records. By applying pioneering biometric visitor management kiosks, healthcare facilities can avoid patient identification errors.

Tablet Enclosures for Access Control and Office Management

2. Secure commercial access points

Secure visitor management kiosks in an office or place of work is a key investment for companies. Not only do access control systems protect staff and enhance health and safety. They also protect businesses against theft, corruption, and GDPR breaches.

There are different access control kiosk choices available. These depend on the level of security a building requires. Some businesses may need a biometric access control system, such as fingerprint scanners. Others may be sufficiently protected with personal pin codes.

Access control kiosks don’t need to be limited to receptions and lobbies though. They can be just as important in other areas such as meeting rooms. As well as ensuring only authorised personnel have access, our digital kiosks can also be used for registering meetings with integrated barcode scanning and visitor pass printers. For professionals looking to digitise meeting room schedules, we recommend the S Series.

Shell+ iPad Kiosk with Contactless and Fingerprint Reader
Shell+ tablet enclosure and iPad kiosk with contactless card reader holder and biometric fingerprint reader integrated within the secure enclosure.

3. Introduce biometric airport control

Airports are renowned for their long queues and delays. But, airports and airlines have recognised things must change to increase passenger satisfaction. Many airports are already using self-service kiosks, airport information kiosks and digital signage. These are integrated passport scanners and ticket printers to provide a full self-service access control system.

Airports are also looking to biometric technology to streamline check-ins without compromising security. How are passengers responding to biometrics in airports? In a 2017 survey of airline passengers, 92% of passengers said they would “definitely use” or be prepared to try biometrics if it improved their flying experience.

4. Streamline cruise ship boarding

Airports aren’t the only ones in the travel industry digitising their boarding process. Cruise lines are also innovating the way their passengers embark. This allows them to reduce queues and improve customer satisfaction. Cruise industry self-check-in kiosks with biometric integrations offer a lower operating cost and reduce waiting times.

Cruise ships and holiday resorts can benefit from self-service hospitality kiosks. This allows passengers and holiday makers to book their excursions. Not only does a self-service solution lessen the strain on human resources, but it also improves the booking experience for the visitor.

5. Interactive tourism kiosks

The travel and tourism industry has been transformed by digital travel kiosks. From hotel self-check-in kiosks to car rental kiosks. Alongside improving visitor management, self-service kiosks are also an excellent marketing tool for promoting events and up-selling services.

In tourist attractions and leisure facilities, interactive tourism kiosks provide information to visitors. This allows them to get the most out of everything on offer. By providing visitors with everything they need, from wayfinding to ticket printing, visitor engagement is improved. Additionally, interactive tourism kiosks are universal and easy to use. This helps to overcome many challenges, including language barriers, for a more inclusive experience.


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Request a call with an account manager, make a general enquiry, or download our brochure for more information on our visitor management software. If you’d like to speak to us straight away, call UK: 01202 892863 or USA: +1 877 450 2172. We look forward to hearing from you!


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