A recent study by the University of Oxford revealed there is a 92% chance that fast food service will become completely automated. Alongside this restaurant chains are looking to future-proof themselves with entirely unmanned front of house secure tablet kiosks this year.

From McDonalds to Panera Bread, fast food restaurant chains are recognizing this evolutionary potential and starting to reap the benefits. These include streamlined production and payment processes, increased customer satisfaction and ultimately an increase in business revenue.

The key to an efficient restaurant is consistent and timely communication. Within seconds, preparatory staff, cooks and servers can view current restaurant orders and keep up-to-date on stock levels. Management can collect critical data about customer habits, while reviewing daily targets.

Tablet enclosures empower consumers to control their fast food restaurant experience securely and in their own time. Touchscreen lovers like Millennials are the first to embrace this change to electronic processing, with one restaurant manager reporting a pattern of complete avoidance of manned stations, even if the self-serve kiosks have a queue!

Tablet and iPad kiosks can entertain customers whilst they wait for or enjoy their meal. Installed around eating stations, children and adults can play games, surf the web and check social media. This makes for a fun and interactive experience and enhances the ‘special occasion’ association children have with going to a fast food restaurant.

imageHOLDERS has installed leisure tablet enclosures for a large fast food chain, which resulted in increased revenue due to longer customer retention times and the implementation of small adverts promoting desserts.