Thorpe Park is one of the largest theme parks in the UK, with 1.8 million visitors per year. The park features 29 different attractions including water rides and roller coasters.

Picsolve are content creation pioneers, capturing  photos and videos of  memoriesthat people want to relive and share. They work with destinations such as theme parks, sporting events, museums and monuments. Established in 1994, Picsolve has grown to be the world’s number one content creation company. They have over 500 installations worldwide, now including Thorpe Park in the UK.

imageHOLDERS created a suite of multi-device self and assisted POS kiosks for Thorpe Park, one of the UK’s largest theme parks.

The Shell+15 tablet POS kiosk enclosure has many advantages. It provides a highly secure solution, designed specifically for use in heavy footfall environments. These enclosures were also designed to work in several ways. The interactive kiosks can be wall mounted and mounted within a counter alongside the original tills. This combines the assisted service, with the new self-service method. With our solutions added across the park, staff were able to add a more personal touch  centred around superb customer service. It gives staff more time available to assist customers and therefore providing an improved experience for all. Our digital kiosks have led to staff feeling empowered whilst also embedding digital automation into the user journey.

By using several different mounting methods, Thorpe Park were able to utilise space in an effective manner. This is especially important during busy periods, such as in the peak of summer.