Twickenham & Teddington Libraries required an efficient and intuitive self-service kiosk solution for book rentals and returns.

The implementation of self-service education kiosks for libraries would aim to encourage more people to check out a greater quantity of books, invite more repeat visits to the library and to offer a positive experience for library members.

Plus, staff time needed to be freed up for more efficient management of the library.

On the library terminal that was not designed to be situated in the children’s area, there is also a chip and pin card reader integrated on the side of the kiosk screen enclosure. This is the perfect POS device for customers who need to make a late return payment, without needing assistance from staff or to make their way to a different counter.

The modular design of the library self-checkout kiosk also allows for a book drop bin to be installed. This is perfect for library members to drop their returned books into. These books go straight into a trolley stored inside the drop bin, which staff can easily wheel out and replace with a new one, before going off to return the books to their rightful homes.