One World Observatory is located on the 100th, 101st and 102nd floors of the World Trade Center in New York. Being the tallest building in the Western Hemisphere, and sixth tallest in the world, this means the views from here of the iconic New York skyline are like no other!

Picsolve are content creation pioneers, capturing images and videos of the moments that people enjoy and want to relive and share, from destinations such as theme parks, sporting events, museums and monuments. Capturing content since 1994, Picsolve have grown to be the world’s number one content creation company, with over 500 installations worldwide – now including the One World Observatory, at the World Trade Center in New York.

imageHOLDERS provided a solution to Picsolve for the One World Observatory after implementing a multi-device kiosk solution at Thorpe Park, one of the largest theme parks in the UK.

The staff verdict? They love it! Through the implementation of our solutions within the One World Observatory, the staff are able to add a more enhanced level of customer service, with more time available to assist visitors, whilst reducing queuing times and increasing the transaction rate.

Staff within the One World Observatory stated that they had seen a huge improvement over the use of the handheld tablet, which would quickly lose power and need to be charged up regularly. The Hero Mini kiosks provide a permanently powered, user-friendly and easy to use solution for both self and assisted service.